Every warehouse along the docks, every alembic tower in the distillery, every wagon on the Trade Way, and every piece of enchanted equipment in the workshops, these are the physical assets that form the backbone of the Waterdeep Trading Company. Managing those assets means tracking their financial value on the balance sheet, maintaining them through structured work orders when they break, and servicing them under formal agreements when customers depend on their continued operation. This volume brings together three perspectives on the same fundamental challenge: keeping physical assets productive, accounted for, and properly maintained throughout their entire lifecycle.

Asset Lifecycle and Service unites the guides that govern capital assets, operational maintenance, and customer-facing service in Dynamics 365 Finance and Supply Chain Management. Fixed Assets tracks acquisition, depreciation, and disposal on the balance sheet. Asset Management governs the physical maintenance of equipment through work orders, fault diagnosis, and project-linked costing. Service Management formalizes customer-facing maintenance contracts, service orders, repair tracking, and subscription billing. Greta Ironfist expects every warehouse to appear on the balance sheet at its correct value, every distillation line breakdown to be diagnosed and repaired through a structured process, and every maintenance contract to be honored on time and billed accurately. These guides ensure that every asset is governed from acquisition to retirement.

What This Volume Covers

Configuring Fixed Assets manages the financial lifecycle of capital assets. Module parameters, posting profiles, classification frameworks, depreciation profiles, value model books, fixed asset records, and purchasing integration ensure that every asset is acquired, depreciated, and disposed of with precision.

Configuring Asset Management governs the physical maintenance of equipment. Asset types, functional location hierarchies, service levels, asset records, maintenance requests, work orders, fault management, project integration, standardized job definitions, and worker group assignments ensure that every piece of equipment is tracked from installation to retirement.

Configuring Service Management formalizes customer-facing service operations. Service controls, service orders with project linkage, service agreements, service objects, repair management, dispatch teams, and subscription billing ensure that every maintenance contract is honored, every repair is documented, and every service fee is billed accurately.

Reading Order

The guides in this volume follow the asset lifecycle from financial to physical to customer-facing. Fixed Assets comes first because capital assets must be acquired and recorded on the balance sheet before they can be maintained. Asset Management follows because operational maintenance depends on the asset records and project accounting structures that track maintenance costs. Service Management completes the cycle by formalizing the customer-facing service relationships that extend maintenance beyond the company's own equipment.

The assets are registered. The maintenance teams are ready. Let us keep the machines running.