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Our Blog — Dynamics AX

Dynamics AX Orientation

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

At the beginning of every presentation I do what is called a Cooking/Foundation/Orientation demonstration so that everyone is able to see some of the general features of Dynamics AX. This weekend I sat down and recorded it just in case others would like to see a high level overview of Dynamics AX 2012 as well. …

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Hot off the presses: Extending Microsoft Dynamics AX 2012 Cookbook

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

I just wanted to thank all of the people that have supported me either by visiting blog (www.atinkerersnotebook.com), by browsing my SlideShare account (www.slideshare.net/murrayfife), or by sitting through my demonstrations of Dynamics AX and inspiring a lot of the content. Over the past 6 or so months I have been retooling some of the more …

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Using Service Management to Track Service Orders

Posted by Author, Canine & Equine Choreographer, Citizen AI Data Scientist, and Dynamics 365 Global Black Belt at Microsoft on

The Service Management area within Dynamics AX allows you to track all of your service order contracts and service orders for your customers, will track all of your time and expenses against the service orders, and will also pass along any chargeable items to the receivables department for automatic invoicing to the customer.

Service Management has additional functions as well that allow you to track the items that are being serviced, define the tasks that are allowed to be performed against a service order, and also track the symptoms, diagnosis, and resolution to service order issues, making it a great tracking and analysis tool.

In this walkthrough we will show how you can create service agreements and orders, and then how you can use the additional tracking features within Service Management to get a tighter handle on your service orders.

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Using Service Management to Track Service Orders

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

The Service Management area within Dynamics AX allows you to track all of your service order contracts and service orders for your customers, will track all of your time and expenses against the service orders, and will also pass along any chargeable items to the receivables department for automatic invoicing to the customer. Service Management …

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Configuring Vendor Ratings and Scorecards in Dynamics AX

Posted by Author, Canine & Equine Choreographer, Citizen AI Data Scientist, and Dynamics 365 Global Black Belt at Microsoft on

Dynamics AX allows you to configure your own Vendor Evaluation Criteria and then track the vendor performance against any or all of the criteria that you have defined. When you combine this with the Power BI tools, you get a great way to rate vendors, and also a nice way to present Vendor Scorecards.

In this worked example we will show how to configure the Vendor Evaluations, and also how to create a simple Vendor Scorecard without breaking a sweat.

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