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Linking Knowledgebase Articles To Help Resolve Customer Complaints

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

There are no silver bullets when it comes to solving cases like customer complaints, but everyone usually has a library of common solutions that have worked in the past that they rely on as the first line of defense.  Dynamics AX allows you to save away these documents as Knowledgebase Articles, and then link them …

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Share Your Screen Personalization With Other Users

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

If you have ever had a situation where another user has perfected the exact screen layout, and you want to use that same layout yourself, but don’t have the time to personalize the forms, then don’t worry.  If you ask the user nicely they can save away that layout for you, and then you can …

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Add Fields To Summary Tabs For Easy Reference

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

You might have already noticed the summary fields that show up in the tab bar whenever you open up forms.  These allow you to see the values of some of the fields in the group, even when the tab has been collapsed, which reduces the number of clicks that you have to use to find …

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Set The Number Of Autocolumns To Match Your Screen Real Estate

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

Just like people, the screens that everyone uses to access Dynamics AX comes in all shapes and sizes.  Some are lean and petite with just a modest screen resolution, whilst others are a little bit more bulked up, with more DPI than should be legal.  Luckily, when Dynamics AX builds it’s screens for you, it …

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Clean Up The Navigation Pad To Show Just The Modules You Need

Posted by Author, Curator, Visually Impared Squirrel Literacy Advocate & Dynamics AX Technical Solution Professional (TSP) at Microsoft on

The good thing about Dynamics AX is that you get all the available modules automatically.  The downside is that you get all the available modules automatically.  You may not want to see the General Ledger, or Accounts Payable modules, all you may be interested in may just be the Distribution modules. You can quickly make …

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